Month: February 2016

  • How to Turn Prospects into Customers with Your Landing Page

    How to Turn Prospects into Customers with Your Landing Page

    We’re sure you understand why a good landing page is so essential to your success, so let’s look at what a high-converting landing page should include. This information we’re sharing with you is the result of years of testing and millions of dollars in ad spend, and has proved successful across dozens of different local business verticals. It’s what we’ve found works the best for local businesses looking to get their phones ringing.

    Header

    The header is the section at the very top of your site. It should be relatively narrow because you don’t want it taking up too much of the all-important above-the-fold space at the top of your site.

    There are just two things to include in the header: your logo, which goes on the far left side of the header, and a call to action, which goes on the far right side of the header.

    This call to action should be in a fairly large font so it stands out and people can read it easily. For a local business, we almost always have the business’s phone number here.

    However, don’t just put the phone number up there. Add a specific call to action above the phone number to give people a reason to call you. We recommend something like “Call Now for a Free Estimate/Consultation/Quote.”

    Video or Image

    Under the main headline, on the left side of the page, you should have a video or image. (This video or image could go either above or below the main headline. We’ve tried it both ways, and it doesn’t seem to make much of a difference in conversion rates.)

    The strategy for the image or video is pretty much like it is for the rest of the landing page: Put your best foot forward. You simply want something that looks professional and helps convey the benefits you offer. For a video, keep it on the short side: around a minute or a few minutes at the most.

    For the image, make sure it’s relevant to your business. Ideally it’s a photo of you/your staff looking happy or one that visually shows the benefits your clients get from using your services.

    Headline/Subheadline

    Hands down, the headline is the most important copy on your landing page. It’s so important because it’s going to be the most read copy on the page and will largely determine whether your prospects pay attention to the rest of the page or simply hit the back button.

    There’s no shortage of detailed information out there on copywriting and creating headlines. Most of them require you to think really deeply about this, come up with a customer avatar, think about a lot of theoretical stuff, come up with 100 ideas, etc. A lot of this information is really helpful; we’re not dismissing it at all. But our goal is to make things as simple and straightforward for you as possible.

    Obviously we can’t write your headline for you — you’ll still have to do some thinking about this and at least come up with a list of your best benefits and main selling points. However, we’re going to share a headline template that’s proved to be successful on a number of landing pages we’ve created for clients.

    Here’s the headline and subheadline template:

    Would You Like to … (Insert Benefit 1, Benefit 2, Benefit 3)

    If the answer is “YES,” then call us now for your free consultation and learn …

    Let’s look at a few examples and then discuss this formula in more detail.

    Here’s one for a title loan company:

    Would You Like Fast Cash in 15 Minutes or Less With No Credit Check at the Lowest Rates in Las Vegas AND You Keep Your Car?

    If the answer is “YES,” then call us now at (888) 555-5555, or come visit us at (location address).

    For a mortgage broker:

    Would You Like to Refinance Your Home to Today’s Low Rates and Lower Your Monthly Payments Even If You Owe More Than Your Home Is Worth?

    If the answer is “YES,” then call now for your free consultation where you’ll discover. . .

    One of the keys to the success of this headline template is putting your prospects in “Yes” mode, which psychologically makes them more likely to take you up on your offer.

    At this point, your prospect will see the yes, so you’re getting them in a “yes” state of mind. That’s why we follow up with “If the answer is YES . . .” to build off them being in that state of saying yes, then we follow up with a call to action. That call to action leads into the promise of discovering the biggest benefit you offer prospects.

    Body Copy/Bullet Points

    This section goes under your headline and subheadline on the left side of the page and expands on the promise/offer/value proposition they started.

    Most people aren’t going to read all your copy; they’re going to skim it. So a few short paragraphs are all you need along with three to five bullet points. Bullet points are a list of short, punchy sentences that convey the main benefits/key points that prospects should know about your business. Again, keep things short, sweet, and focused on the main benefits you offer your clients.

    Contact Form

    Not everyone who lands on your page is going to call. So for those who don’t want to call, the landing page should have a contact form where they can submit their information.

    The form should have a clear call to action at the top that reinforces why they should contact you and what benefit they’ll receive for doing so. For the form itself, only ask for the information you absolutely need from a prospect — that’s generally a name, email address, phone number, and an optional “comments” field where they can enter any comments or questions they have.

    You can also get creative with the button that a visitor needs to click to submit their information. You can use a generic “Submit” button or a more action/benefit-oriented button such as “Get Free Estimate” or “Get Free Consultation.”

    The “Proof Zone”

    The space under the contact form is a great place to demonstrate your business’s credibility. We call it the “Proof Zone” because the information here should help prove to your prospects that you are a credible and trustworthy business.

    How do you do that? One common way is to provide testimonials from happy clients. Having these testimonials in the form of a video or audio clip is very powerful. A text testimonial with a photo is the next best option.

    With testimonials, the more specific they are and the more they reinforce the main benefits of your business, the better. Here’s an example of a lame testimonial:

    “These guys are great. I’m really happy with them.” — Joe

    Compare that to this testimonial:

    “Following my car accident three years ago, I’d experienced nearly constant chronic back pain. I tried physical therapy, pain meds, and a few natural remedies, and nothing helped. I visited Dr. Smith after a friend recommended her, and I’m glad I did. After six visits, I’m moving better than I have in years and am virtually pain free!” — Joe Williams, Seattle, WA

    If you don’t have testimonials, there are plenty of other ways to demonstrate your business’s credibility. These include using logos of media outlets you’ve been featured on, logos of well-known clients, and/or special recognition/credentials/awards your business has received from industry/business organizations.

    Another Call to Action

    At the bottom of the page, below the fold, reinforce your call to action. Put your phone number there again so people don’t have to scroll up to find it. And again remind them of the benefit they’ll receive for taking action and contacting you.

    Tiny Links at the Bottom of Your Landing Page

    If it were up to us, there would be no links on your landing page because we want people focused on the one action we want them to take. However, since we’re advertising on Google, we need to keep them happy and follow their rules. And to satisfy Google’s terms and conditions, there need to be a few links on the page.

    We place these, in a very small font, in the footer at the bottom of the page. The bare minimum you need to include here are links to a privacy policy, terms and conditions, and a contact page. The contact page exists so Google knows you’re a real business and should include both your phone number and your physical address.

    Source – Entrepreneur.com

  • 6 Ways to Market Your Small Business Mobile App

    6 Ways to Market Your Small Business Mobile App

    Apps are as effective as their reach. It’s the cold truth of marketing—no matter the quality of your campaign, it’s the delivery that makes it successful. To ensure your mobile app lives up to its ROI potential, it’s important to invest in a well designed mobile marketing strategy, which can lead to hundreds or even thousands of downloads when properly leveraged.

    15 Reasons Why You Should Create A Mobile App for Your Business -  Insightful blogs to educate the readers | RichestSoft

    Here’s a comprehensive guide on making an early dent with your mobile marketing plan.

    1. Know your audience

    If you haven’t identified your core audience, you’ll never hit your sales target. First figure out who your app should cater to, then design for them. Here are some factors to consider:

    • Age range
    • Interests
    • Tech-savviness
    • Industry

    2. Don’t overlook keywords

    App store discoverability is a huge factor to consider when you’re launching your app. At least63% of iOS users search for apps organically, and a whopping 83% of all iOS apps are “Zombie Apps” that are essentially invisible in an organic App Store search. These stats underline the importance of keyword research and optimization. Aim to attract as much organic traffic to your site and app as possible by examining industry trends and staying up-to-date on app store optimization strategy.

    3. Build an online presence

    Enhance your app’s online presence as much as possible by showcasing it on your website and incorporating it into your other marketing channels. You can even go so far as creating a comprehensive website for the app itself. Here are a few more detailed ideas to consider:

    • Landing Page: Dedicate a page of your front-end website to your mobile app. Include download links or scannable QR codes that lead visitors straight to the app store listing. Emphasize its benefits to the user, like cost-savings and insider product info, in addition to simply listing the features. Screenshots and promo videos are big selling points as well.
    • Blog Articles: Leading up to launch, post regular updates and sneak peeks on your company blog. Post-launch, continue to share the latest feature updates and user insights to capture the attention of new customers.
    • Banners: Design clickable website banners that convey essential info and link through to actionable content, like the download link or an app release blog post.
    • Emails: Add regular app update emails to your drip campaigns. You can pull content from your landing page and reframe it to work seamlessly within your email marketing campaign.

    4. Schedule your launch

    An app launch done right can bring a storm of downloads. Put your launch day on the calendar and begin advertising your “Official App Launch” to customers and leads. Create a social media buzz around it, promising exclusive offers and sending teasers out far and wide. When launch day arrives, offer special deals to the first users to download. Before you know it, you’ll have hundreds of customers with your app in their hands.

    5. Hear your customers

    At the first stages of your app’s release, listen closely to customer feedback. It helps to include a response form in your app and on your site. Regularly read over the app store store reviews—and ask loyal customers for positive ones— plus pay attention to common complaints. Keep these communication channels open in the long-run so you can continue revising and improving your app’s ratings, ultimately better serving your user base.

    6. Consider videos

    Videos are a great way to demonstrate your app’s capabilities. They go further than words and screenshots can, providing a real glimpse into the user experience. Create a short promo video that tours the app’s UI, but avoid low-quality production at all costs—no video is better than shoddy video, and if you don’t have the resources to dedicate to it then you’re better off sticking to print. With short and clear videos, you can popularize your app on sites like Facebook, Twitter, Vine, and Instagram. The clip may not go viral, but you’re likely to nab some downloads and add a dose of professionalism along the way.

    Source – Entrepreneur.com

  • 12 Search Terms Local Business Owners Should Know

    During a recent visit to a local flower shop, I visited with the owner about online marketing strategies, objectives, and tactics. She actively participates in social media marketing but finds search marketing too intimidating due to so much industry jargon.

    This article covers some of the basic search and website terms that can help local business owners communicate with marketing staff, consultants, and website designers more effectively. Written in a more casual manner than most online glossaries, it includes images, tools, and resources.

    1. Alt Tags

    An example of alt tag in Web Marketing Today’s HTML code.

    Alt tags are descriptive information placed in HTML code related to photos, videos, and graphics that describe their content.

    Alt tags serve two purposes: They enable people who use screen readers to understand what the image is. Search engines also rely on them for the same purpose (search engines can’t understand images; they understand text). Guidelines for alt tags include writing a description of the image and using keywords that pertain to it.

    2. Citations

    “Citation” is another word for a listing that contains a company’s name, address, and phone number (NAP). It is of particular importance for both search visibility and customer experience that the information be consistent and accurate. Businesses can update the information themselves or use services that perform such tasks on their behalf.

    3. Claiming a Business

    Listing that the business owner needs to claim.

    Search engines and local business directories ask companies to “claim” their listing by verifying that they have ownership. Verification involves a code given via a phone call or mailed to a business’s physical address.

    Business owners enter the code at a specified location on the search engine or local directory’s website. Sites that require “claiming” include Yelp, Google My Business, Bing Places For Business, Foursquare, and TripAdvisor.

    Related article: Top 15 Local Directory Listing Services

    4. Conversions

    A conversion is an action that you want visitors to your site to take. It could be a purchase, phone call, download, donation, or filling out a contact form. A “call to action” is a button that leads people toward the conversion, such as “Learn More,” “Buy Now,” or “Download Here.”

    5. Database Aggregators

    Database aggregators are companies that collect data about businesses from public records. Businesses can also provide this information via a submission form.

    Check your business’s name, address, and phone number on database aggregator sites, to see if the information is correct, missing, or needs updating.

    6. Domain Registrar

    Businesses reserve their desired website address (i.e., URL or domain name) from a company that acts as a domain registrar. The company can also be a web host, but these are two separate functions.

    As a business owner, list your name as the registrant. The administrator can be someone else within the company. If one of these people leaves your company, update the information. Also, be sure to pay your renewal bill on time or you may lose your website address.

    The WhoIs Database, found on most registrar’s sites, contains every domain name registered. If the domain name you enter is not listed, then it is available. Confirm the name and contact information listed as a Registrant, Administrator, and Technical contact for the site.

    The WhoIs Database lists registered domain names.

    WhoIs Database results page – redacted.

    Resource: ICANN WHOIS

    7. Meta Tags: Title and Description

    Meta tags are pieces of code placed into a website’s source code that tells search engines and visitors about the page’s content. The three most common meta tags are the title tag, description tag, and keyword tag (which is not used much due to abuse.)

    Meta tags are visible to the search engines but do not show up on the website. They do, however, appear in the browser window and the search engine result pages (SERPs).

    Creating a good title tag is one of the most important tactics a business can use to ensure visibility in search engines. The description tag is particularly significant to potential website visitors because it tells them why they should visit you versus another.

    The title tag and description appear in search results.

    The title tag used on the website appears at the top of many browser windows.

    Tool: Pixel Width Checker for Page Meta Tags. While many say that Title tags should be no more than 60 characters, pixel width factors into the equation. Use this tool to see if your title tags could get truncated.

    Pixel width checker for web page meta titles.

    8. Optimized Images

    Images used on websites or in social media need to be sized correctly both in dimension and file size. If they are too large, the images may not appear correctly or may load slowly.

    Resource: 2016 Social Media Image Sizes Cheat Sheet

    9. Organic and Paid Search

    People can find businesses in the search engine result pages (SERPs) by organic or paid search.

    Search engine results page with organic and paid listings.

    Organic search (or natural search) are the results found in the central column of the search results page. These listings can include your website, social media profiles, news, images, videos, and local search websites such as Yelp, YellowPages.com, or HotFrog. Niche sites such as TripAdvisor, Expedia, or Vitals are also included in these results.

    Search engine algorithms that include site optimization, content quality, and the value of the site to the customer determine rankings.

    Paid Search is when you purchase ads, such as Google AdWords or Bing Ads. These usually appear at the very top of the search results or on the right-hand side. Once you stop paying, your visibility in the search engines disappears.

    10. Page Speed

    Page speed is a calculation the search engines use to determine how fast a website will appear on a desktop or mobile device. Large, un-optimized images and unnecessary scripts can also affect page speed.

    Tools:

    • Google’s Page Speed Insights measures the page speed performance of your website on desktop and mobile devices; Google PageSpeed Insights.
    • GTmetrix is a tool that provides an analysis of your website’s page speed using guidelines from Google PageSpeed and Yahoo YSlow.GTmetrix: Google PageSpeed and Yahoo YSlow page speed analysis.

    11. Responsive Website

    Responsive Design: same site viewable on desktop, tablet, and phone. (Image source:Pixabay)

    A responsive website is one that resizes automatically so that it appears viewable on all devices — desktop, tablet, and phone. Advantages of a responsive website include ease of updating and mobile-friendliness.

    12. Web Host

    A web host is a company that stores the various files that make up your website, including HTML, database, CSS, and image files, enabling them to be accessible via the Internet.

    A variety of hosting options are available, including shared hosting, virtual private servers, and dedicated Hosting. Your technical needs and budget will determine which hosting plan will work best. Discuss the options with your web designer or IT professional.

    Additional Resources 

    Glossary of Local Search Terms and DefinitionsThis glossary, which is part of the Moz Local Learning Center, focuses on local search and the most commonly associated search terms.

    Social Media Definitions: The Ultimate Glossary of Terms You Should KnowIn August 2015, HubSpot published a glossary of 117 terms used in social media marketing. Novice and experienced marketers alike will find this resource useful.

    WordPress Glossary for Beginners — Terms and Definitions for WordPressWP Engine created this glossary of approximately 70 terms to help novice and experienced WordPress users understand the terminology associated with WordPress sites.

    Source – Webmarketingtoday.com

  • Blogs: Starting Point for Effective Communication

    Blogs: Starting Point for Effective Communication

    Recently, I wrote about four content ideas to help improve your local SEO, one of which dealt with adding a blog to your website. After the article had published, a question came from a reader about whether or not Facebook counts as a blog.

    In my response, which you can read here, I advised that it would still be a good idea to set up a blog on his website, and then distribute the posts to Facebook and other social media. Let’s address that issue here as well, in greater detail.

    Blogging Basics

    Generally speaking, adding a blog involves incorporating a section into your website where you can regularly publish relevant posts about your business. Most content management systems contain a blog component, so “adding” may equate to little more than clicking a button to turn it on.

    A post could consist of a how-to tip, a feature about a customer’s experience with your services or products, or a news item related to your business. You could also highlight a particular service, function, or department from time to time.

    When I think of the blog post itself, what comes to mind is an article with a snappy headline, written on a topic of interest to readers, accompanied by a few photos or images, to illustrate the central point.

    Don’t Fret Over Technical Issues

    At this stage, don’t worry too much about the technical issues involved in adding a blog to your site. Doing so raises all sorts of questions, such as:

    • How will I add the blog to my website?
    • Do I need to hire a developer to set it up?
    • Will people even bother to read the articles?
    • What will I post?
    • Do I need to hire a professional writer?
    • How much will it cost?
    • How to I find the time?
    • What’s the ROI?
    • Can I just copy and paste articles from other sites?
    • Is there a way to “auto-post” so I don’t even have to write them?

    These questions may constitute the very reasons why you haven’t already added a blog to your site. But even if you have thought about them — and they are all valid questions that will need to be answered — in focusing on the technical aspects, you’re missing the real point.

    It’s not just about adding a blog in the technical sense that’s most important but finding an effective way to communicate with customers and prospects…

    It’s not just about adding a blog in the technical sense that’s most important but finding an effective way to communicate with customers and prospects so that when you have something to say, you have a means by which to say it — and a blog can be a very useful vehicle for communication.

    Example: Mother’s Day Promotion

    For the sake of illustration, let’s say you own a restaurant and Mother’s Day is approaching. You need to get the word out that your restaurant is hosting a special promotion: Bring mom to eat with you on Mother’s Day and she eats free.

    How can you use a blog as a starting point for communicating the promotion with customers and prospects? Consider these ideas:

    • Write about it in a blog post. In the post, explain the details and say something about its popularity in the past, perhaps including photos of last year’s event. When published, a unique URL (called a permalink) will be created;
    • Share the URL on social media. Share the link on your social profiles, along with a description of the promotion. Consider sponsoring the post on Facebook as an ad that targets users located in your city. Also, create an image-based ad for use on Instagram and Twitter, and include targeting there as well (create a hashtag associated with the event, too);
    • Send an email announcing the promotion to your subscribers that includes the link and post summary;
    • Set up a Google AdWords campaign specifically targeting keywords related to the holiday, restricting it to users within your geographic location.

    The concept here is that you use the blog post as a starting point for marketing the promotion. Not only will search engines crawl and index the post, but it provides content to share on social media, send to newsletter subscribers, and advertise on search engines and social networks.

    You don’t need to wait for a holiday or special event to benefit from a blog; you can begin anytime. If an effective way to communicate with customers and prospects is what you’re looking for, start with a blog.

    Source – Webmarketingtoday.com

  • 10 Ways to Learn About Your Target Audience

    It astonishes me how many businesses don’t have a clue who their target market is. Sure, if you ask the head of sales who the target audience is, he or she may have an answer, but does this sales exec know why this is the target market? What problems this market faces? What this market trusts and distrusts? What its members love and loathe, fear or anticipate?

    Related: Who Is the Target Audience for Your Business Plan? Hint: More People Than You Think.

    Unless you’re intimately familiar with the psychology of your target market, any demographics you claim are mere semantics. If you want your messaging to be effective and your brand to be enticing, you need to go a step further and get to know your customers better. How do you do that? Here are 10 ways to know your target audience:

    1. Challenge your assumptions.

    The first step is the most important, since it may even help you redefine your target audience. Don’t assume anything. Let’s say you’ve decided your target market is middle-aged women. Why? You may have gone even further, assuming certain styles or directions of messaging appeal to them.

    But don’t take any of this for granted. Unless you have more than anecdotal evidence backing up your claim, ditch it.

    2. Learn from what others have found.

    This is entry-level market research at its finest. Read up on some case studies, examples and psychological analyses by marketers who have come before you. Sources include industry reporters, general market researchers and, in some cases, sociologists. Filter your data to ensure the research is as relevant and as recent as possible.

    3. Create a customer persona.

    Once you’ve collected enough objective data to start forming solid conclusions, you can start crafting a customer persona. This persona is basically a fictional character who exhibits all the traits an “average” member of your target audience is expected to have.

    Include hard factors like age, sex, education level and income, as well as disposition factors like temperament, sensitivity or curiosity.

    Related: 10 Questions to Ask Before Determining Your Target Market

    4. Conduct large-scale quantitative surveys.

    Now it’s time to back up your assumptions and conduct some primary research (rather than the secondary research described above). Start with large-scale quantitative surveys, covering the widest cross-section of your audience possible. Your questions should be multiple-choice, giving you hard statistics that can teach you about your audience’s habits.

    Ask questions relevant to your brand and product, such as, “How important is X to you?” or “What is your biggest consideration for purchasing a X?”

    5. Conduct small-scale qualitative surveys.

    Complement your quantitative research with qualitative research — the data won’t be as objective, but you’ll learn more detailed insights on your audience’s psychological makeup. Target a small sample of audience members, and use open-ended questions to get long responses you can interpret.

    Again, ask questions relevant to your brand and product like, “What does the following phrase mean to you?” or “What do you feel when you see this image?”

    6. Look to your competitors.

    Your competitors may have already done such market research and put it into action. If they target the same audience you do, observe and learn from the way they write and advertise to their potential customers.

    If they don’t, look for ways that you can distinguish yourself.

    7. Look to other popular products and services.

    Look for products and services that your target audience is already using — unrelated to your industry. How do these brands position themselves? What kinds of messaging do they use?

    8. Listen to social conversations.

    Use social listening software in combination with targeted social lists to zero in on what your customers are saying online. What trending topics are they following most closely? Whom do they usually interact with, and why?

    Again, you can look for other brands that may emerge as successful messengers.

    9. Examine interactions with your brand.

    You can use social listening software again, and tap into Google Analytics to examine user behavior on your site. Evaluate how your target demographics are interacting with your brand: Do you get lots of blog comments and social shares? Use this data to fine-tune your approach.

    10. Allow some room to grow.

    You’ll never have a perfect understanding of your target audience. Even if at some point you did, your audience members would evolve and change as soon as you figured them out. Allow some breathing room in your strategy, and always strive to understand your audience a little bit better.

    None of these methods can, by themselves, give you a perfect portrait of the “average” customer in your target demographics; populations are too diverse and too unpredictable for any one set of assumptions to hold true.

    Instead, you need to collect your findings from multiple sources and merge them into one comprehensive, multifaceted vision. From there, you’ll be able to better shape everything you create for your audience, from blogs to headlines to calls to action.

    Source – Entrepreneur.com

  • 7 Major Fears All Successful People Must Overcome

    How imagination can help people overcome fear and anxiety

    If you want to succeed live in life, you must overcome your biggest fears.

    Some fears hold us back more than others. The nasty ones are like straight-jackets that restrain our abilities, making our dreams an impossibility. To be successful, you need to confront them head on.

    Here are seven common fears that you must overcome to be truly successful.

    1. Fear of criticism

    Many people are afraid to live their dreams for fear of what others may think and say about them. Recently, I received a letter from a college student. “My parents want me to finish my master’s degree, but I’m ready to start my business,” he wrote. “They would think I’m crazy if I dropped out now. What should I do?”

    This is a common theme from many people. But making decisions based on what people think — even your closest friends and family — will debilitate you for the rest of your life. Instead, think about what these same people would say if you did achieve success. To this college student, my advice is to think about what your parents would say if your business did succeed — would they be proud of you? What if it was the best decision you’ve ever made? It very well could be.

    2. Fear of poverty

    Many people are stuck in “survival mode.”

    “I’m 26 years old and I’m trapped in a cubicle for 40 hours a week,” a man recently wrote me. “I pay the bills and live an average life, but I know I can have a better job and reach my fullest potential. I’m tired of being bored and I want to use my gifts. However, I’m afraid that I’ll run out of money. What do you suggest?”

    Related: 7 Major Steps for Achieving Massive Success

    The fear of poverty is crippling. However, this young man did express in his email that he had $10,000 in savings, which would be enough to help him quit his job for a few months and look for his dream occupation or business. Too many people settle for mediocrity because they think they must “survive” instead of “thrive.” The fear of poverty should never hold you back from your dreams.

    3. Fear of old age (and death)

    There’s a certain age where many people quit at life. Benjamin Franklin once said, “Most people die at 25 and are buried at 75.” For some people, this metaphorical death — when they decide to settle for a mediocre lifestyle — comes earlier than 25. These people figure they can’t make it happen, so they end up quitting in advance.

    Fear of old age can also be harmful when a person has to go through a major career transition. The thinking often goes something like this: “I’m 46. How do you expect me to learn about real estate if I’ve been in health insurance all my life? Plus, it has to work out perfectly, otherwise I won’t be able to support my family.”

    In the end, however, age is far less important than your belief in yourself.

    4. Fear of failure

    This is when most people ask the “what if” question. Except typically, they phrase it in a negative way such as: “What if it doesn’t work? What if no one likes it? What if it fails?”

    These are the wrong questions. Instead of thinking about all the ways you may fail, concentrate on all the ways you may succeed! Even if you fail or make a mistake, it gives you a chance to reflect and correct. You must fail before you succeed. Every master was once a disaster. So go ahead and try!

    Related: The Only 5 Ways You Can Become Rich

    5. Fear of offending others

    Here’s what someone told me the other day:

    “I’m not going to call Human Resources until THEY call me for the job. Plus, I’ll end up offending them and I don’t want them to think I’m too needy. I’ll just wait by the phone and they’ll follow-up. If I don’t get it, then it wasn’t meant to be. And anyways, if I call them, it might ruin my chances and then I’ll never get the job!”

    This is the wrong approach. I firmly believe people must be audacious in their actions if they are going to achieve their dreams. Many people are afraid of offending others with their self-promotion for fear that it comes across as “arrogance.” However, no one will recognize your talents unless you show them.

    6. Fear of looking foolish

    Many times, we look at our wardrobes and say, “I won’t wear that today. It will look foolish. Maybe another time.” But why not now? We often act as if what we want to do is wrong, but we need to have more faith in our decision-making ability. We need to test our abilities, whether we are going to give a speech, write articles, shoot videos or anything else.

    Some of the greatest decisions in the world were fortuitous. Time after time, people have spontaneously deviated from their original plans and meandered their way into success. Find out who you are and what fits your style. Often, you’ll have to start by finding out who you aren’t. Trust your gut and know that you’re making the right decision–every time. You’ll only look foolish if you don’t do anything at all.

    7. Fear of success

    Too often, people are afraid of becoming themselves. They are afraid of their true “self-expression,” which is what real success is all about. They watch others and say, “You know, I could do that too” or “Why couldn’t that be me?” In reality, there are afraid of receiving the same level of fame, wealth, recognition and love.

    Many of us were taught that we could never be truly successful in life. Many families operate on the belief system that becoming successful is unrealistic, so they never push their kids. They assume success is impossible because they haven’t seen it for themselves. Instead of adopting this mindset, believe that you will achieve massive success down the road.

    At the end of the day, all of the above fears can be overcome by faith and purpose. If you know what you want and take the necessary actions to overcome your fears, you will achieve far more in your life than if you are held back by doubt and uncertainty.

    Source – Entrepreneur.com

  • Franchise SEO: For Masochists Only

    Franchise SEO: For Masochists Only

    Performing local search engine optimization for franchise locations can be a real pain. Columnist Andrew Shotland explores some common issues for local search marketers, as well as solutions.

    punch-face-boxing-ss-1920

    If you like getting repeatedly punched in the face with a boxing glove on a mechanical arm, then working on a Local SEO program for multi-location franchises is the right job for you.

    While SEO for any multi-location organization can be tricky, the complicated dynamics of franchises can make a SEO engagement the equivalent of playing 3-D chess on the surface of a Rubik’s Cube. Here are some of the key challenges:

    Lack Of Centralized Control Of Listings

    The ownership of franchise location information is often a can of worms. Each franchisee may or may not have already claimed their Google My Business profile and local citations.

    Maybe an ex-employee has the logins. Or maybe no one has the logins. Regardless, the listings are likely a mess, and trying to fix them across multiple accounts can be an arduous task.

    Franchisees That Don’t Understand SEO

    This problem is not exclusive to franchises. We often work with clients who have little to no knowledge of SEO. That’s why they hire us, right?

    But a franchisee who has been told they have to buy SEO services from a vendor selected by corporate, when they don’t really have a good way to evaluate what they are buying, can lead to confusion, poor communication, acrimony and an ineffective program.

    Franchises That Don’t Understand SEO

    As difficult as it is to deal with location managers who are not up to speed on SEO, it can be even worse if corporate doesn’t really get it.

    Often corporate marketing managers are checking a box because they are getting requests for SEO help from the field. So they bring on a SEO vendor without knowing much about how it works.

    Often, this then requires the vendor to push the program through the organization without having the knowledge of where the landmines are. This often leads to stepping on said landmines.

    Lack Of Control Of Franchisees’ Local Marketing Efforts

    Franchisees can have their own local marketing strategies that may or may not jibe with corporate’s plan.

    And often, franchisees have their own preferred local vendors who may or may not be a better option for them than a national vendor selected by corporate, which makes for a fun conversation about why you are better than their often cheaper local option.

    Lack Of Control Of Corporate’s Marketing Efforts

    Corporate often has its own idea of what each location should be doing and how they should be presenting the brand to potential customers.

    This can cover anything from how the local brand is named to minutiae like specific words and images that can be used on their websites.

    And in cases where corporate controls the franchisee’s website, implementing SEO improvements is often up to corporate’s schedule, which almost always is not the same schedule as the franchisee’s.

    Drama

    Even the best partnerships have some drama. In our experience, the franchise/franchisee relationship is a never-ending soap opera. One of the advantages to being an outside consultant is that you are not carrying corporate’s baggage so much when you are talking to franchisees.

    That said, if you are representing corporate, you may get assigned that baggage regardless. As consultants working on behalf of corporate for the franchisees, you will often have to walk the fine line between prioritizing each party’s interest and keeping your eye on the ultimate goal, which is to make the business as a whole successful. Not an easy task.

    Okay, so the world is screwed up. What else is new? So how can franchises get better at SEO, and how can SEO consultants get better at serving franchises? Some modest proposals:

    1. Start By Educating Corporate. Before you even begin to talk to local franchisees, your corporate clients/partners need to be educated about how SEO works and the types of interactions that will be required by them to facilitate communications with franchisees. Create simple communication materials they can share with their constituents. And make sure they buy into all of the communication processes up front, so there are no surprises when you start your program.
    2. Educate Franchisees. Corporate and their SEO vendor need to work together to educate franchisees on the SEO program, and more importantly, on the entire digital marketing strategy/roadmap. We are a big believer in webinars to educate large groups of locations and surface issues with implementation. Of course, many franchisees are not going to become master SEOs overnight, but the more you can give them the knowledge, the more likely they are to understand you when you ask them to do something to support the SEO program. In our experience, the education process is ongoing. Whenever we report on progress, we make sure to reiterate the key goals, why we are doing what we are doing and how this stuff works. Eventually they get it.
    3. Implement Corporate Control Of Local Listings. This is critical. If each location is managing its own local business profiles, there will be little standardization of messaging and most likely lots of NAP issues that will be difficult to repair unless the listings are rolled up into a single account. Start out your engagement by getting bulk control of over everything you can — GMB, Yelp and so on.
    4. Corporate Should Own The Review Strategy. Many local businesses have issues with online reputation and need a coherent strategy for responding to customer reviews. Corporate should implement a CRM system that can facilitate how franchisees can monitor and respond to reviews. And putting together a basic set of guidelines for using social media is probably not a bad idea, particularly in industries that are highly regulated.
    5. Set Expectations & Keep Repeating Them. This is pretty much part of educating your clients, but sometimes we find ourselves three months down the road with a franchisee engagement when he starts asking corporate what we are doing for them. Often, we are doing exactly what we said we would be doing — repairing citations, creating content, building links and so on — but since the client couldn’t “see” most of these activities, they started to suspect that we weren’t doing anything. Sometimes, there’s no avoiding this kind of reaction. It’s the nature of SEO work. But documenting expectations at the get-go and repeating them during every reporting call is critical to keeping the kittens in the herd.

    Ultimately, doing SEO for franchises is not too different from any other local SEO program. You are often dealing with clients with low information and high expectations. That’s what makes SEO fun, right?

    Source – SearchEngineLand.com

  • Are You Digging Deeply Enough Into Geographic Optimizations For SEM?

    Are You Digging Deeply Enough Into Geographic Optimizations For SEM?

    Are you doing your due diligence when it comes to geographic optimizations? Columnist Amy Bishop shares tips to ensure your campaigns are running as efficiently as possible.

    map of the world

    Often when auditing accounts, we see that geography has been considered a “set it and forget it” type of setting. You can only target where you can target, right? Sure, but that doesn’t mean that there aren’t any optimizations to be made in order to ensure performance is the best it can be.

    Understanding The Geographic Reports

    Of course, the best starting point for geographic optimization is to review geographic performance through the dimensions tab in AdWords and the reporting or dimensions tabs within Bing.

    Each engine has two reports pertaining to geography, and it is important to understand the difference between the two. The reports look very similar, but they attribute data to geographies differently.

    • The Geographic Report (AdWords): The geographic report shows the performance of the locations you are targeting. If you are targeting people “in, searching for, and viewing pages about my targeted location” (as opposed to just people “in my targeted location”), you will only be able to view the performance of those people who are not actually within your geotargets through the geographies in which they have shown interest. You will not see the performance of their physical location. You can, however, add the location type column.
    • The User Location Report (AdWords): The user location report shows the performance of the actually geographies your searchers are physically in, regardless of whether that location is included within your geotargets or if they have seen ads because they’ve shown interest in a different geography.
    • The Old Geo Location Report (Bing): The old geo location report in Bing combines the two reports that AdWords provides. There are columns to show the searcher’s physical location, as well as the location they were searching for, if they happen to be different. There is not, however, a column to identify location type, as with AdWords.
    • The New Geo Location Report (Bing): The new geo location report in Bing is more like the user location report in AdWords. It shows the user’s location and also provides a column identifying the location type as a physical location or a location of interest.

    Using The Data To Your Advantage

    The simplest way to use the data is by pivoting the geographic report to see how the areas within your geo-targets are performing. It’s good to do this on a granular level.

    For instance, if you are targeting states or countries, it’s good to look at smaller groups of geographies to see if there are any performance sinkholes, or even the opposite. I usually prefer to look at performance by city or metro.

    There are a few different ways to use this data:

    1. Exclude areas that are spending without generating a positive ROAS (Return On Advertising Spending).
    2. Update geographic bid modifiers in order to improve cost efficiency and volume based upon each geography’s performance.
    3. Consider breaking out campaigns for geographies that are considered to be outliers in that they either generate a lot of volume but are not cost-efficient or in that they are significantly more cost-efficient than the campaign average. Breaking out outliers provides you with the ability to utilize all the campaign settings in order to optimize each geo to its potential. Moreover, breaking out geos can help to ensure that you aren’t paying too much in geographies that don’t warrant it. It can also help ensure that budgets are spent most efficiently.

    Advanced Location Settings — It Can Work

    The default setting for advanced location targeting includes people “in, searching for, or viewing pages about my targeted location.” For a lot of clients, this setting just isn’t a good fit. For instance, a lawyer who practices in one state cannot take clients outside of the area in which they are able to practice. In cases like these, I’ll automatically switch the setting to only target people “in my targeted location.”

    However, some clients have a little more flexibility regarding advanced geo-targeting settings, and oftentimes it depends on how campaigns are set up.

    For example, if a client can target the whole United States, and the geo-targets are set to canvass the whole US, then we wouldn’t want to include people “searching for” your target location, because they might be in other countries. However, if our campaigns were more localized, then it might make sense to include “searching for” because they might still be within the United States.

    So if the advanced location setting is set to include people “in, searching for, or viewing pages about my targeted location,” how can you make sure that this setting is performing well? What can you do to optimize?

    For starters, if your client can use the advanced search setting “in, searching for, or viewing pages about my targeted location,” don’t count it out too early. A lot of people assume that it will only bring in junk traffic, and that really isn’t the case. Now, after you’ve been opted in for a while and you have some data:

    1. Download a geographic report from the dimensions tab and include the column for location type. Create a pivot table to see how each location type performs within each geography. You may actually be surprised to see that “Location of Interest” actually outperforms “Physical locations” in a lot of cases.

    Location-Type-Pivot

    1. If “Location of Interest” continually performs poorly, exclude it. Before you exclude it entirely, though, it’s good to dig a little further to see if there’s a certain geography causing the CPA to stink.
    2. If it performs poorly for a few high-volume locations, but not all, you might want to break out a separate campaign for those geos and choose to only serve ads to “people in your targeted location.” That way, you don’t have to give up all of the volume that is being driven by locations of interest through other, better-performing geos within the existing campaign.

    1. Be sure to check your User Location report to check whether you are getting visits from any areas that you cannot provide service to. If so, add those as exclusions. (Think of this as an optimization that is similar to regularly monitoring your search query report and adding negatives.)

    Picking Up Hyper-Local Terms

    Try adding some geo-modified keywords to see how they perform in comparison to your general keywords. They almost certainly won’t have the same traffic volume but can often be very efficient.

    These keywords are especially handy to use in conjunction with location of interest targeting, because they are especially indicative of geographic intent.

    Since traffic volume is low, you might consider at least adding these keywords as modified broad along with other tighter match types.

    Monitoring Performance In Proximity To Brick-And-Mortar Locations

    The Distance report in AdWords is super-handy if you have location extensions enabled in your account. Check out this report to see what performance looks like at varying radii from your brick and mortar locations.

    AdWords Distance Report

    If your budgets are capped, this is an excellent way to look for opportunities to spend more efficiently by adjusting your targeting based upon the optimal radii. If your campaigns aren’t already localized, you might consider it, if the data from the Distance Report supports it.

    On the other hand, if your campaigns are localized and you’d like to spend more money, you can always check out the Distance Report to see if performance is waning at the farthest radius or if it still remains strong. If performance is strong from the farthest radius, you might consider opening up your targeting a little bit more to obtain some more market share without sacrificing too much efficiency.

    The Distance Report can also help inform other channels where such data isn’t available, including offline campaigns.

    Source – SearchEngineLand.com

  • Google to Provide 24-Hour AdWords Support Throughout the Work Week

    Google to Provide 24-Hour AdWords Support Throughout the Work Week

    google adwords support

    Google’s AdWords team announced they will now be offering 24-hour support on social media from Monday to Friday. Questions will be answered in English on Twitter, Google+, Facebook, and YouTube.

    Based on the back and forth communication on Twitter thus far, the team is quick to respond to questions, usually replying within a few hours. Here is just one of many examples of Ian from the AdWords team helping a customer on Twitter:

    google adwords support

    The one drawback of this kind of support is that the team is limited to 140 characters on Twitter, which means responses have to be sent via direct messages. If other people have a similar question they’ll all have to ask it individually, compared to say a forum where all users can benefit from Google’s response. However, it seems like the AdWords team is more than happy to provide help when needed — even adding a bit of humor when appropriate.

    Another avenue for receiving help directly from Google, with respect to advertising, is SEJ’s very own ‘Ask the AdSense Guy’ series of posts; featuring John Brown, Google’s Head of Publisher Policy Communications. Tweet your questions to @sejournal with the hashtag #AskTheAdSenseGuy, or submit questions via the contact form linked to above.

    Every month John Brown will publish a post covering some of the more popular question’s he’s received of late. In his latest post, Brown offers his recommendations for mobile ads, and how to handle ad blockers.

    Google has been taking steps to improve its transparency and communication, as demonstrated by these examples. It will be interesting to see what else Google has for SEOs and search marketers this year.

    Source – SEJ

  • 5 Crucial Content Creation Tactics You Might be Missing Out On

    5 Crucial Content Creation Tactics You Might be Missing Out On

    5 Content Creation Tactics You Might be Missing Out | SEJ

    As a marketer, no time is like the present to ripen and boost your content strategy.

    As content marketing continues to grow and change, there are dozens of innovative, new content tactics developing that are proving to be very successful. Don’t miss out on some of the key ways that will help you make your content truly great this year (and beyond).

    5 Killer Content Creation Tactics to Never, Ever Forget

    Regardless of whether you’re a new marketer or an old content pro looking for a few new tricks, these content tactics can help you win big in content marketing this year.

    5 Content Creation Tactics You Might be Missing Out | SEJ

    1. Content Planning

    It’s nearly impossible to become a content all-star if you don’t make time forcontent planning. Everything from Google’s extensive list of algorithm updates to its recently released Search Quality Evaluator Guidelines has proven that content is still incredibly important and, in light of that, one of the best ways to knock content out of the park is to dedicate some time to the careful planning of it. While “content planning” looks a little different for every marketer, all content planning strategies share a few basic fundamentals.

    These are as follows:

    • Extensive brand knowledge: In order to plan content adequately, you have to have a deep understanding of who your brand is and what it’s trying to achieve.
    • Specific target personas: To plan content effectively, it’s important to know which target audience you’re trying to reach. Developing a marketing persona is an important step in the content planning process.
    • Idea generation: Once you’ve determined the specifics of your brand and your audience, it’s time to generate ideas. There are many ways to do this, varying from consulting sites like Quora, to polling users, or scanning a content analysis service like Buzzsumo for the most-shared content in your industry. It’s important to have a large pool of topic ideas in order to organize an actual content plan down the road.
    • Segmentation: Once you’ve gathered a large number of topic ideas, you’ll want to consider which ideas are best-suited to which delivery medium. For example, some may make a wonderful blog post while others lend themselves nicely to an infographic or podcast. Matching idea type with content type can help make your content more effective in the long run.
    • Planning: It’s finally time to put it all into an actual plan! There are dozensof free content calendar templates on the web, although many marketers simply use an excel or Google spreadsheet segmented into months and weeks. By using a system like this to organize and plan your ideas, you save yourself hassle, produce better content, and allow for more effective long-term planning.

    2. Content Auditing

    A content audit is a little bit like spring cleaning for your content. During a content audit, you review and evaluate each piece of your website’s content. This allows you to locate and identify content that is irrelevant, un-read, or stale and replace it with content that helps your site draw traffic. Employed by the best content marketers far and wide, regular content audits can help you improve your site’s SEO and earn a boost in visitors. While the term “content audit” may sound intimidating, you can rest assured that it’s actually quite simple.

    While there are many complete tutorials on conducting content audits, I’ll give you a brief run-down here.

    Conducting a Content Audit in 3 Steps

    Step 1: Create a Spreadsheet

    At its core, a content audit is predominantly data entry, so it’s important to have a system to keep the process organized. One of the best ways to do this is to create a spreadsheet. Most marketers choose to use Excel or Google Sheets for this. The spreadsheet should contain the following categories: URL, date audited, page title, page description, page content, keyword(s) targeted, alt tags, last updated, and internal link(s).

    Step 2: Compile a Full List of Pages

    Once you’ve created your spreadsheet, you’ll need to organize the pages you plan to audit. The easiest way to do this is to head to Google Analytics. From the “Behavior” tab, navigate to the “All Pages” section. This will provide you with a list of the pages on your site. You may want to pull the URLs from the most popular pages first in order to assure that you’re auditing the content on your most visited pages first.

    Locate the “page” column and navigate to the button next to the page title. This will provide you with the page URL, which you should then copy into your spreadsheet. Repeat this step for every page on your site. If you use WordPress, you can do this by pasting the edit URL for each page into your spreadsheet.

    Step 3: Start Reviewing

    Once you’ve compiled a full list of your pages, it’s time to start your content audit. To do this, you’ll want to review the following pieces of each page and mark the results of each evaluation on your spreadsheet:

    • Page URL and title: Is your page title unique and descriptive? Does it use your target keywords organically? Is your page URL text rather than a random string of numbers? If you answered “no” to any of these questions, going back and fixing the problem can make your site markedly stronger.
    • Page description: Is your page description succinct, easy to read, and informative? Does it read well for people and search engines? Does it use relevant keywords?
    • Page content: For every page on your site, the content should be valuable, relevant, current, and helpful. It should be free of typos and grammar mistakes and, as a general rule, each page on your site should feature at least 300 words of content. This includes “About Us” pages and the like.
    • Keyword use: Are you using target keywords often enough without keyword stuffing?
    • Alt tags: Each image on your page should have a title and alt tag. These tags should use relevant keywords.
    • Last update: As a general rule, pages should be updated every 24 months. If you find a page that’s been updated less frequently than that, revising it can help your site’s SEO.
    • Internal links: Each page on your site should feature at least 2-3 internal links. These should point to other content-rich pages within your site.

    3. Social Media Management

    Roughly 2.1 billion people maintain social media accounts and social networks earned an estimated $8.3 billion on advertising in 2015 alone. In light of that, it’s clear that social media is an important tool for marketers who want to improve their content strategies. By building and maintaining a variety of social media accounts (on sites like Facebook, Instagram, Twitter, and Pinterest, for example) marketers can expand their content’s reach, earn new leads, make new connections, and conduct better industry research.

    Social media should be a large priority throughout the new year. This means maintaining an active presence on social media by posting often and engaging users by responding to comments, offering polls, soliciting user-generated content, and sharing content through multiple channels. Be careful not to create a social media account you can’t adequately maintain, as a stagnant social media account is often worse than no content at all.

    4. Interactive Content Creation

    We’ve known for some time that content variation is important and that visual content, in particular, is incredibly powerful, but what about interactive content? Now more than ever, users want to feel involved in their favorite companies’ content, which means that interactive content is a must in 2016. For those of you who are unfamiliar with interactive content, there are several main types:

    • Assessments (quizzes, calculators, etc.): These are probably the most common forms of interactive content. Made popular by sites like Facebook and Buzzfeed (remember the “Which Twilight Character Are You?” quizzes?), quizzes can be used for everything from fun to serious, marketing-focused self-evaluation. Helpful for understanding and evaluating a given group of users, quizzes and assessments can help you poll users for content ideas and gain feedback on the functionality of your site and content as a whole.
    • Infographics: Infographics straddle the line between straight-up visual content and full-blown interactive content. Designed to deliver a large amount of information in a small package, infographics (and their moving counterparts Gifographics) are a great way to provide concentrated value to readers. As a general rule, infographics earn more views and more shares than virtually any other type of content, which makes them a fantastic choice for the marketer who wants to get their feet wet with interactive content.
    • Idea generators: Designed with convenience and functionality in mind, idea generators are the perfect tool for readers who need a little help with idea generation. Take HubSpot’s Blog Topic Generator, for example. You simply input a bit of information and the interactive generator helps you come up with a unique, interesting idea that’s all your own. How’s that for interactive and valuable?

    5. Custom Landing Pages

    Often associated with bad promotions and over sales-y sites, custom landing pages have gotten a bad reputation for years. Fortunately, smart marketers know that, when used correctly, custom landing pages have the potential to provide a huge SEO and traffic boost for a website.

    The reason landing pages are so important is they provide the essential function of giving users a designated spot external of your actual website to gain information and complete the desired action. Because of this, they’re essential to effective content marketing. Whether you’re trying to sell a workshop or generate leads for your email subscription list, a well-designed landing page can do a respectable amount of legwork for your overall goal.

    To ensure your landing pages are working as well as possible for you, remember the following things:

    • Shorter is better: In the world of landing pages, the less flowery language you use, the higher your conversions will be. Because landing pages are designed to be short, sweet, and to-the-point, an uncluttered design with nothing but the needed information will generally outperform a clunky page with too many extras.
    • Actionable content rules all: A landing page is no place for wishy-washy content that fails to get to the point. Instead, ensure your landing page offers high-quality text and a strong CTA. This step, while it may seem simple, can be huge in terms of increasing your conversions and helping readers take desired actions.
    • Coordinate your hyperlinks: Ideally, a landing page should be a one-stop shop, but if you must have hyperlinks leading away from your page, it’s important to be intentional about them. If you’re going to offer links that lead out of your landing page funnel, it’s important that the links you provide serve some other purpose, like leading readers into a separate yet equally valuable funnel.
    • Make conversion obvious: Again, simpler is better. When readers come to your landing page, they should be able to determine, in a matter of seconds, what you want them to do. If your goal is to have them enter an email, make the subscription box prominent, obvious, and easy to use. If you want them to click, show them exactly where to do it. If you want them to share content, give them limited options and a strong reason for doing so. Being direct about your conversion goals will help them come true.
    • Make it appealing: Above almost all else, your landing page should look great. This means it should be easy to navigate, free of broken features, cohesive with your larger site design, and generally well-functioning and attractive. Bad designs earn high bounce rates and keeping yours elegant will help you produce more conversions.

    Conclusion

    It’s never too late to beef up your content tactics. By employing these five innovative content tactics, you can ensure you’re getting the most value possible from your content strategy, while also providing useful and relevant material for your readers. While we’re sure to see the climate of content marketing undergo some big changes in the next year, these five tips provide long-lasting value for your content strategy.

    Source – SEJ